WARRANTY INFORMATION

WARRANTY INFORMATION

Yeyian warrants its Gaming PCs and its parts against defects in workmanship and or materials for the period specified in the warranty from the original date of invoice. During this period, Yeyian will repair or replace defective parts with reconditioned or new parts at Yeyians discretion with no charge to you. All original defective parts replaced by Yeyian or its authorized service centers, become the property of Yeyian. You are responsible for the payment of any service or repair that is not covered by this warranty.

Yeyian makes no other warranty, either implied or expressed, including but not limited to an implied warranty of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to the computer other than as set forth below. Yeyian makes no warranty or representation, implied or expressed, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

Except as provided below, Yeyian is not liable for any expense, cost or loss, inconvenience or damage that may result from use or inability to use the computer. Under no circumstances shall Yeyian be liable for any loss, expense, cost or loss, inconvenience or damage exceeding the purchase price of the computer.

This warranty set forth below is in lieu of and exclusive to all others, oral or written, expressed or implied. No employee, reseller, or distributor is authorized to make any modification, extension or addition to this warranty.


Warranty Conditions

Yeyian´s Warranty is subject to the following conditions:

  1. This warranty extends only to Yeyian Gaming Computers and is effective only if the products are purchased and operated in the USA. (including Alaska and Hawaii.)
  2. In the event that your computer is returned to Yeyian for repair – if no defect in materials or workmanship is found, you will be responsible for return shipping and current labor charges.
  3. This warranty covers only normal use of the computer. Yeyian shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized Yeyian representative.
  4. Yeyian and its Authorized Service Centers accept no responsibility for any software programs, data or information stored on any media or any parts of any products returned for repair to Yeyian Gaming, its distributors, resellers, or Authorized Service Centers.
  5. Yeyian makes no warranty either expressed or implied regarding third-party (non-Yeyian Gaming) software.
  6. You must retain your invoice or receipt of purchase to receive warranty service.
  7. The computer’s serial number must be untampered with and clearly identifiable.
  8. No warranty extension will be granted for any replacement parts furnished to the purchaser in fulfillment of this warranty.
  9. All pre-installed software programs are licensed to customers under non-Yeyian software vender’s term and conditions provided with the packages.
  10. This warranty does not cover any third party software or virus related problems.
  11. Extended warranty is available for purchasing within 60 days of the original invoice day.

Yeyian Warranty period by product

Peripheral and Accessories Warranty
Yeyian provides a warranty for its products, starting from the day of purchase from our website, marketplaces or an authorized Yeyian reseller.

Product Category

Warranty (Year)

Backpack

3

Gamer Case

3

SSD

3

AIO CPU Cooler

5

CPU fan

3

Gamer Fan

3

Gaming Chair

3

Gaming Computer

Check out the Warrior PC warranty program

Earphones

3

Keyboards, Keyboard and Mouse Kit

3

Mouse

3

Mouse Pad

3

Power Source - Thunder

3

Power Source - Bronze

3

Power Source - Gold/Platinum

5

Webcam

3

Microphones

3

DRAM Modules

1

Monitors
Product Warranty (Year)
Monitor
Panel
3
2
DOT Policy
Product Warranty (Year)
Bright pixel
Dark Pixel
>3 (First 12 months)
>5 (13~24 months)

All products purchased before September 2021 are cover by standard 1 year warranty.

Yeyian guarantees this product in all its components and workmanship during the period indicated in the table above, from the date of purchase, against any manufacturing defect and functionality of the product during normal and domestic use.


Yeyian guarantees the buyer any fabrication and operating anomalies, including pieces, components or materials of the product.

All products purchased before September 2021 have a 1 year warranty.

New warranty policies apply to purchases after October 1st 2021.


Yeyian will not make this policy valid in the following cases:

1. When the product has been used under other conditions of its normal use.
2. When the product has not been operated according to the instructions that were included with the product.
3. When the product has been altered or repaired by any unauthorized Yeyian personnel.

In order to make this warranty valid, as well as the acquisition of components, consumable parts and accessories you can email us at: cs44@gamersyeyian.com, visit our webesite or autorizedvisit our web site at www.yeyiangaming.com or visit any of our Authorized Yeyian Service Centers.

UK

Yeyian Authorized Service Center for Warranty
CL Manuel Tovar N° 16, 28034 Madrid,
Tel. +911 76 46 33
Contact E-Mail: ts44@gamersyeyian.com

UK

Authorized Service Center for Components, Consumables and Accessories Yeyian
CL Manuel Tovar N° 16, 28034 Madrid,
Tel. +911 76 46 33
Contact E-Mail: ts44@gamersyeyian.com

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